IP Solutions covers enabling IP Telephony, Contact Center and Unified Messaging. The MSI IP Communications Service and Support Solutions are designed for one purpose--to ensure your success by delivering a suite of proactive services. MSI and its partners provide strategic and consultative support that maps to each stage of the solution life cycle: planning, design, implementation, operation, and optimization (PDIOO). The MSI service program enables the alignment of a converged IP communications network infrastructure with customers' unique business strategies and goals, utilizing MSI expertise, experience, and resources. Advanced Services and Technical Support Services covering the entire network life cycle may be delivered directly by MSI.